Deployment Aftercare
Our aftercare service is designed to ensure that every doorset we supply continues to perform to the highest standards for as long as possible. By combining expert technical support with practical customer collaboration, we help maintain safety, durability, and appearance long after installation.
A doorset is only fully effective when it is correctly maintained. Over time, wear and tear, accidental damage, or unauthorized modifications can compromise both functionality and compliance. Our aftercare service is built to address these challenges head-on. We work closely with our customers to extend the life of each doorset, uphold essential standards, and increase awareness of proper maintenance practices. The result is a long-lasting level of product compliance, ensuring doorsets continue to perform as intended and provide ongoing peace of mind.
Education
We provide clear guidance on correct doorset maintenance, offering best-practice education through accessible online resources and tailored onsite training. Our goal is to ensure customers have the knowledge and confidence to extend performance, functionality, and longevity of thier products.
Documented Support
Upon project completion, we deliver comprehensive O&M manuals containing fire certificates, warranties, datasheets, and operational guidance. This provides our customers with clear records and operational standards for ongoing maintenance and ensuring full compliance with fire regulation.
Deployment Checkup
Upon request we can provide thorough on-site checkups of deployed products, verifying correct operation, identifying potential issues, and offering expert guidance on maintenance. This proactive approach helps customers maximize product performance, extend service life, and maintain full compliance.
Available with
Solution Management Gold