Solution Management
Our solution management service takes the strain off your site teams by providing one dedicated point of contact from start to finish, streamlining product call-off and deployment to make the entire process simple, efficient, and effortless.
Fire doorsets are no longer simple joinery items—they are specialist engineered fire safety products, critical to a building’s overall fire strategy. Because of their complexity, even experienced industry professionals often lack the expertise needed to fully specify, refine, and call off these products with accuracy.
Getting a fire doorset manufacture-ready involves much more than just placing an order. Accurate production depends on capturing key site-specific details, including installation conditions, environmental factors, and any late-stage construction changes. Without this vital information, the risk of delays, rework, and non-compliance increases significantly.
Moreover, under the latest fire safety regulations, building owners are now legally accountable for ensuring fire compliance and safeguarding the people who occupy the building.
With that in mind, how can contractors and building owners maintain compliance, protect valuable on-site resources, and still meet tight project deadlines?
The Solution
From the moment an order is placed, a dedicated Solution Manager will collaborate closely with you—resolving outstanding design details, working with the site team to accommodate real-world construction conditions, and preparing detailed manufacturing schedules for approval prior to production.
Our Solution Managers aren’t just focused on delivering the right products on time—they’re committed to ensuring the solutions we provide are fit for purpose today and remain reliable in the long term.
Bronze
Silver
Gold
Management Type
Desktop
Desktop - Site
Desktop - Site
Pre-Start Meeting
Technical Support
Manufacture Schedules
Desktop
Site
Site
Manufacture Drawings
Sign-off Samples/Prototypes
Logistics Management
Handling & Install Training
Attendance at First Delivery
Regular Site Attendance
Installation Check (% of)
O&M Pack
Deployment Check-up
Prices subject to project size and location